How much does it cost?

Almost everything is one flat hourly rate for the first hour, then half-hour blocks after that. We'll confirm the exact rate when you book or call, you see the price before any work starts, and bigger jobs are quoted upfront so you always know the total first.

What if you can't fix it?

Our promise is a simple satisfaction guarantee: if we can't solve your problem and you're not happy, our money-back guarantee applies. Some things can't be fixed on the spot, but you'll always get honest answers and a clear plan for what to do next.

How fast can someone get here?

Often the same day across Sydney. Pick a time that suits when you book, and your technician arrives in the window you chose, with updates along the way.

Do you cover my area?

We help homes and small businesses right across Sydney. Pop your postcode into the checker at the top of this page and you'll know in seconds.

What can you help with?

Wi-Fi, computers, TVs, printers, email, smart home gear and over 30 other services. Not sure what to pick? Call us and a friendly local will point you the right way.

When and how do I pay?

After the job, once you're happy with the work. Your technician takes card on the spot, or cash if that's easier.

Technology,
solved.

Your local technology expert, on demand.

Call Book online

Check coverage in your area

1You book

Booking

Problem chosen
Time picked
Booked in two minutes

HCall or book onlineWi-Fi help · Gordon Booked

Same-day available Trusted local techs Money-back guarantee

Trusted local techs

Upfront pricing

Same-day available

Money-back guarantee

How it works

Help in four simple steps

From “my laptop won't start” to “all fixed”, without leaving your couch.

Choose your problem

Wi-Fi, computer, TV, printer, email. Tap it. Plain English, no menus of menus.

Pick a time

Real availability, often same-day. The time you pick is the time we arrive.

Watch help arrive

Meet your local tech by name, track them to your door, with updates that make sense.

Consider it solved

Fixed, explained in plain English, and backed by our money-back guarantee. Then you get on with life.

Book a technician

What we fix

A technician for almost anything

Computers, Wi-Fi, smart homes, phones, TVs and more: over 30 services across Sydney.

All services

Wi-Fi that reaches every room

Dead spots, dropouts, slow streaming. We tune your whole home network until it just works.

Fix my Wi-Fi

Computers that keep up

Slow laptops, setups, transfers and tune-ups. Mac or PC, made fast and simple again.

Sort my computer

TVs that just stream

New TV on the wall, apps signed in, remotes simplified. Movie night, minus the meltdown.

Set up my TV

Printers that actually print

Offline again? We make printers behave. Every device in the house, first try, every time.

Tame my printer

Email back in your hands

Locked out, full inbox, new device, suspicious messages. All sorted safely and explained clearly.

Rescue my email

Smart homes made simple

Doorbells, cameras, speakers and plugs. Connected, secured and controlled from one app.

Smarten my home

Why HelloTech

The premium way to get tech help

We built HelloTech to feel like the opposite of the dusty repair shop: calm, transparent, and genuinely on your side.

Our story

Real people, not a call centre

Local technicians who turn up, listen, and treat your home with respect, then explain things without the jargon.

Pricing you can see upfront

A clear quote before any work starts. No mystery fees, no pressure.

Vetted and accountable

Every technician is a trusted local, rated after each job. If you're not happy, we make it right.

A friendly HelloTech team member ready to take your call

Real help on the line

Honest, upfront pricing

Not sure what you need? Just give us a call.

Every job is priced upfront, and you only pay once you’re happy. The easiest way to start is a quick chat. Ring us and a friendly local will talk it through, no pressure, no jargon.

Upfront pricing
Pay on the day, only when it's done
Upfront estimate before any work

Call Book online

For Business

IT support your small business can rely on

On-site and remote help for workstations, networks, email and cloud, without the overhead of an in-house IT team.

One visit and everything just runs. You get on with the business, we keep the technology out of your way.

Explore business supportBook a visit

WorkstationsAll running

Wi-FiFront counter to back office

Email and cloudSynced on every device

Become a technician

Be your own boss. Jobs come to you.

Join a growing network of independent technicians, with a premium brand behind every visit and customers in your area.

Flexible hours, you choose what you take on
Steady jobs from customers near you
A trusted, premium brand on every job
Simple app: accept, navigate, get paid

Apply to join

New jobs near you

Wi-Fi dropouts

Wahroonga · 2:00 pm

Smart TV setup

Chatswood · 9:30 am

Laptop tune-up

Ryde · 1:00 pm

Accept, navigate, get paid. One app.

You choose your hours

Customers near you

Good to know

Questions, answered

The things people ask before they book, in plain English.

Still curious? Ask a real local.

Call Visit the help centre

Tech trouble? Call now and a local can be at your door today.

One quick call to a trusted local technician, no robots, no hold music, no jargon. Open Mon-Sun, 8am-7pm.

Call or book online

Technology,solved.